Categories of Personal Data Collected
Starburst collects only the information necessary to provide its services securely and professionally. The types of data processed include:
Identification and contact data: name, surname, email address and, if necessary, telephone number provided during registration or support requests.
Technical and usage data: IP address, browser type, operating system, device identifiers, access times, and browsing history on the platform.
Transaction data: information on any deposits or withdrawals made (where applicable), excluding full payment card details which are handled by certified external providers.
Support communications: records of interactions with our customer service, including emails and chats, to ensure the quality of assistance.
Legal Bases for Data Processing
We process personal data based on the following legal grounds:
Performance of a contract: to provide the services requested by the user and manage the contractual relationship.
Legitimate interest: to improve platform security, prevent fraud, and optimize user experience.
Legal obligations: to comply with national and international regulations, particularly those related to anti-money laundering and cybersecurity.
Consent: for specific purposes, such as sending newsletters or marketing communications, where the user has explicitly provided it.
Purposes of Processing
The information collected is used to:
Manage the user account and provide access to gaming and entertainment services.
Ensure platform security by monitoring suspicious or unauthorized activities.
Analyze site usage to develop new features and improve existing ones.
Respond promptly to technical or informational support requests.
Personalize content and communications based on user preferences.
Data Retention
Personal data is retained for the period strictly necessary to achieve the purposes for which it was collected. In general, account data is kept until the account is closed, subject to retention periods required by law for administrative, tax, or legal purposes.
International Data Transfers
As Starburst is a globally operating platform, data may be transferred to and processed in countries outside the user's jurisdiction. In such cases, we adopt all necessary safeguards (such as standard contractual clauses) to ensure that the level of data protection remains equivalent to that required by current regulations in Italy and the European Union.
Security Measures
We implement rigorous technical and organizational security protocols to protect personal data from loss, theft, unauthorized access, or accidental disclosure. While we make reasonable efforts to ensure data integrity, it is important to note that no method of transmission over the internet or electronic storage can be guaranteed as absolutely one hundred percent secure.
Data subject rights
In accordance with data protection regulations (GDPR), every user has the right to:
Access their personal data in our possession.
Request the rectification of inaccurate or incomplete information.
Request the erasure of data (right to be forgotten), subject to legal limitations.
Object to processing or request its restriction.
Request the portability of their data to another service provider.
Contacts and requests
To exercise their rights or for any questions regarding privacy management, users can contact our Data Protection Officer by sending an email to: [email protected].
Policy updates
This Privacy Policy may be updated periodically to reflect changes in our data processing practices or new regulatory requirements. The updated version will always be available on this page with the indication of the last revision date.